Notice to Q-See Customers

Updated 1 week ago by Q-See

Notice to Q-See customers  

 

 

 

 

Q-See has been in business since 2002, we appreciate all our Q-See loyal customers who have supported us in last 19 years since 2002.

 

Unfortunately, Due to pandemic COVID-19, factories closed in China early 2020, uncertainty with tariffs political situation and market changes challenges has made it very difficult for us to continue doing business.

 

We have tried diligently to continue supporting our Q-See customers during these difficult times.

 

We sadly must inform our customers that Q-See will be closing the doors effective January 31st, 2021.

 

We would like customers to make appropriate changes to their security needs by January 31st, 2021.

 

1 our support portal will be accessible for self-support for technical support needs till March 31st

  1. We are terminating the Scan N View Cloud service for all products effective January 31st, 2021.

The termination will be effective on January 31. 2021.

 

This mean that we will not be able to view the camera system remotely using the QRCODE/ Serial number and MAC address anymore.

The Apps effected are:

1.    QTVIEW

2.    QCVIEW

3.    QSEEPLUS

4.    QSEE PRESIDIO

5.    QRVIEW

6.    QCW1000

For the alternative, you are still able to use those Apps for remote viewing, but you would need to use IP address.

We will post more instruction on how to setup remote viewing using IP address either with Port forwarding or UPNP by January 31st, 2021.


How did we do?


Q-See (opens in a new tab)

Powered by HelpDocs (opens in a new tab)