QC Series IP HD Firmware Updates

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8 comments

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    Tim S

    Just updated my QC826 to the latest firmware and now the QCView app on my iPhone can no longer connect. Says "device not support"

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    Keith Kolomichuk

    Mine did the same on my mobile devices.
    It still works on my computer.
    Did you receive any answers from Qsee?

  • Avatar
    Tim S

    Thanks for confirming it's not just me. I opened a ticket with them yesterday and haven't gotten a response yet (probably closed for the weekend). I'll post an update here when I hear back from them though.  The iDMSS Plus app works however but you can't use scan-n-view with it. I think that Q-See needs to update the iOS app to be compatible with the new firmware?

    Update:  Still no word from support.  If you have the same issue please submit a support request so if they get enough of them maybe they'll fix it sooner. 

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    Vincent N

    I also have the "device not support" issue on my Android phone after I upgraded my QC 826 NVR firmware.

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    Tim S

    Support finally called me back the other day and after about an hour on the phone they gave me an updated firmware that fixed my issues on the QC826.

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    Keith Kolomichuk

    Were they going to publish it? Can you send it to my email?

    Tangg962004@yahoo.com

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    Tim S

    I won't be home for a few days but yes I'll send it to you when I get back. Not sure when they're going to post it.

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    Brendon Q-See

    The latest version for the QC826 / QCK81 has been posted here to resolve the no support issue.  Thank you for your patience.

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