CAUTION: Updating the firmware incorrectly or using an update on the wrong DVR can permanently damage the chip-set on the DVR and make it unusable. Please verify that this update is written for your model.
Firmware updates are released to resolve performance issues and/or to add features. Any update could fail and cause problems if the steps are not followed correctly, or if the update is not required.
If you are not experiencing an issue that the firmware update was written to resolve, or you do not need the feature that is added by the update, please do not run the update.
If you have any questions about updating your firmware, please contact technical support. Q-See is not liable for systems damaged while updating the firmware. Q-See recommends contacting technical support, before updating, to avoid damage to your system.
Step 1: Download the firmware for your model from one of the links below.
QC804 (20141201) Patches, Updated Web GUI
QC808 (20141201) Patches, Updated Web GUI
QC818 (20141201) Patches, Updated Web GUI
QC8016 (20141201) Patches, Updated Web GUI
QC814A (20130917) Patches, QC View Support
QC8116A (20140725) Patches
QC8116B (20160617) Patches
QC824 (20141201) Patches, QC View Support
QC826 (20181127) Gesture Password, New Password Tool, Patches
QC828 (20150401) Scan N View, Fix 9 Ch. Split Screen
QC838A (20170510) Patches
QC858 (20160617) Patches
QC888 (20180503) Gesture Password, New Password Tool, 4K @ 15FPS
QC8816 (20170411) Fix Email, Motion Zones, Failed to Get Configuration
QC8832 (20170411) Fix Email, Motion Zones, Failed to Get Configuration
QC894 (20170602) Improve 4 CH Sync Playback
QC8916 (20151015) Fix Adding an Account
QCK81 (20181127) Gesture Password, New Password Tool, Patches
Step 2a: Click here to update via USB Flash Drive
Step 2b: Click here to update from your computer using the Configtool.